Hero Realms Iello

Professionally packed and fast shipping

Through our long-term relationship in a long-standing partnership with UPS, FedEx, DHL as well as a range of other top global carriers we can provide a variety of shipping options. Our warehouse staff are highly trained to pack your goods exactly as per the specifications that we supply. Your products will be subjected to a thorough examination and will be properly packaged prior to being sent out. We ship to thousands of customers each day from multiple countries. Our determination to be the largest online retailer in the world is shown by this. Both Europe as well as the USA have warehouses and distribution centers.

Note: Orders with more than one item will be assigned a different processing period for each item.

Before shipment, all ordered products will be thoroughly inspected. The majority of orders will be sent within 48 hours. The delivery estimate is between 3 and 7 days.

Returns

We are not able to manage the stock in our warehouse or factory. The stock can change at any time. Please understand it may happen that your order may be out of stock once your order has been made.

Our policy lasts for 30 days. We are unable to exchange or refund your order after 30 days since you purchased it.

In order for your item to be returned the item must not be opened and in the condition you received it. It must also be returned in the original packaging.